G U I L D
| Areas of Expertise:
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Retail Experience
Managing product setups to facilitate buying, ordering and stock planning.
Managing Admin teams of all non food areas excluding Telecom and clothing.
Strong negotiation skills and supply management skills.
Experience in drafting and responding to RFI, RFP, RFQ's
Reports, Financial Planning and Analysis
Proficient in MS-Office (Excel, Word and PowerPoint) including Macros and Pivots.
Preparing proposals along with financial forecasts and analysis.
Prepare internal and external reports: Budget to actual comparison & financial forecast.
Data Analysis
Delivering well organized data analysis through reporting, dashboards and trends.
Preparing weekly monthly reports for Client and Senior executive reviews.
Drill down analysis of key business problems, interpret results, generate insight and recommend strategies.
Quantitative analysis and statistical methods to solve business problems.
Preparing business proposals and collateral development.
People Management
Leading, managing and supervising the Team of over 20 Agents
Responsible for Employee development, training and coaching.
Participating in the recruiting process.
Maintain in-depth knowledge of products and services.
Relationship and Service Level Management
Responsible for internal Service Delivery reviews, reports, dashboards and other measures to monitor and review service delivery.
Client interaction and understanding of business requirements.
Identify gaps in support tools, help & knowledge base articles and relay deficiencies to the Clients or to the relevant departments.
Manage client relationship in coordination with client and other stakeholders.
Supplier Negotiation experience.
Liaising with other departments within the organization.
| Career Graph
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Period: July 2010 to Present
Organization: Tesco HSC, Bangalore
Current Designation: Team Leader (Commercial Services, Nonfood Hardlines)
Manager: Ajay Pattanshetty (Ops Manager)
Managing the Commercial Services Nonfood Hardlines team responsible for Buying product setups and Supplier management.
Period: November 2005 to July 2010
Organization: Accenture
Leaving Designation: Team Leader Aug 08-Jul-2010
Manager: Pradeep Kashyap (Ops Manager)
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Roles at Accenture |
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Designation |
From |
To |
Summary |
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Team Leader |
Aug-08 |
Jul-10 |
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Other Roles at Accenture
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Period: February 2002 to May 2005
Duration: 3 Years and 4 Months
Organization: AIA Ventures Inc part of the Infotech Network Group,
(Bangalore and Monrovia, Liberia)
Manager: Srihari Kodihalli (VP Human Resources)
Designation: Manager – Projects & Logistics
Period: January 2001 to February 2002
Duration: 1 Year and 1 month
Organization: Ibackoffice.com Pvt. Ltd
Designation: Customer Service Executive
Manager: Prajayan Medappa (Team Leader).
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Education: |
Personal Details: |
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Degree:
BBM (Specializing in Marketing). Year: April 2001 University: Bangalore University |
Date of Birth : 13th July 1979 Sex: Male Age: 32 as of Sep 2011 Marital Status: Married, Two Daughters |
| Passport No: E4617120 (No Visas) |
References: Available on request.
Notice period: 2 Months
Address: Plot No 19, 3G Homes Crimson, SY No 203, Kadugudi Main Road, Channasandra, Bangalore 560067, India
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Online since 2003 |
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